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Welcome to Adyen Support
Browse support article by topic
- My account How to set up and manage your Adyen account.
- Integration Common integration questions for ecommerce and in-app.
- Payment methods Information on local payment methods and recurring payments.
- MarketPay Information on Adyen's marketplace solution.
- Refunds & Charges Information about refunding and charging payments.
- Finance and reporting How to use financial reports in the Adyen Customer Area.
- Risk and performance Questions related to RevenueProtect and RevenueAccelerate.
- Disputes How to handle disputes and chargebacks.
- Point of sale Integration and operational information for point of sale.
- Plugins Information on Adyen's plugins for ecommerce platforms.
- Security and PCI Compliance Info on PCI Compliance and TLS, and how to report security issues.
Frequently asked questions
- I forgot my password. How do I reset my password?
- How can I get an Adyen account?
- Information for eBay users
- How do I enable a new payment method on my account?
- Which payment methods support recurring payments?
- How do I apply for a MarketPay account?
- It appears that Adyen has charged my credit card or bank account.
- A shopper says they did not receive a refund. How can I check this?
- Where can I find the Acquirer Reference Number (ARN)?
- How do I reconcile the payouts I receive on my bank account?
- What is the flow of a Chargeback / Dispute?
- How does the fraud score work?
- Phishing: Fake emails or chats requesting wire transfer