How do I reconcile the payouts I receive on my bank account?

We assign a batch number to every settlement paid to your bank account. You can find the details of each settlement in the Settlement Detail Reports. You can use these to reconcile payments. 

This transaction level report specifies the gross and net settlement amounts for captures, refunds, fee totals, deposit corrections, balance transfers, the total amount settled, and chargebacks (if applicable). 

To retrieve the settlement detail report, make sure you are in the relevant merchant account (mentioned in your bank statement), and go to Reports. Under Finance > Settlement details, click Download

This report gives you the gross and net amounts for the Settled, Refunded and Chargeback transactions. See the Settlement detail report for more information. 

For more information contact Support. Submit a request

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