How can I defend a chargeback for China Union Pay?

To defend a chargeback for China Union Pay (CUP), contact the Adyen Disputes Team with supporting documents about the transaction.

For more information about the flow of a CUP chargeback refer to our documentation here: CUP chargeback.

For more information on which documents to provide in response to the chargeback, we recommend to review the defense requirements page.

 

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