Why is the status stuck on "Pending" for our Klarna payments?

Klarna is enabled by default to manual capture for your configuration. If your company settings are immediate (auto) capture, this might result in OpenInvoice payments to be stuck in "Pending" status.

If you would like to change the Klarna setting to immediate capture, contact our Support Team.
After it has been enabled on Adyen's side make sure the setting "Use auto-capture for OpenInvoice payments" has been changed in the Magento configuration under the 'Magento Order Processing' section. 

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