I made a double payment

If you see a double charge on your bank statement, please contact the merchant where you did your order to ask them to refund the second payment. This might happen when you refresh the page during a payment or click submit twice. 

If you transferred money to our bank account twice, the duplicate transaction will not match a payment request in our system. The second transaction will then be marked as unrecognized money and automatically returned to your bank account.

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