When receiving a 803 PaymentDetail not found response after trying to do a recurring payment, this means the stored card details (token), indicated by the recurringDetailReference, is not available for this shopperReference. This can have several causes:
- You are using a
recurringDetailReferencethat doesn't exist (also referred to as the
- If you are using our classic integration, it might be caused by a contract type which is not configured for this
To check which contract types are stored for a specific
shopperReference, make a call to the /paymentMethods endpoint (Checkout API integration) or the /listRecurringDetails endpoint (Direct API integration).