Information about payments related actions such as refunds, or find out what to do if you see Adyen on your bank statement.
- Why do I see Adyen on my bank statement?
- I want to cancel a subscription
- I transferred money to Adyen's bank account without a PSP reference
- I did not get a receipt or invoice of my order
- How can I get a refund?
- I did not get a confirmation of my order
- Can I reverse a refund?
- How can I check if a refund is received by the shopper?
- Where can I find the Acquirer Reference Number (ARN)?
- How do I refund a payment from the Customer Area?
- What funds do I have available to refund shoppers?
- How can I increase the available funds for doing refunds?