Refunds & Charges
- It appears that Adyen has charged my credit card or bank account.
- A shopper says they did not receive a refund. How can I check this?
- Where can I find the Acquirer Reference Number (ARN)?
- What are the consequences of not being PSD2 SCA compliant?
- Changes to the Refund Reserve balance
- How do I refund a payment from the Customer Area?
- What funds do I have available to refund shoppers?
- How can I increase the available funds for doing refunds?
- What does "Insufficient in-process funds" mean?